In compliance with the Law 34/2002, of July 11th, relating to Information Services and Electronic Commerce, the details of www.ritual-interiors.com are:
Company holder: Jean-Marc Gouaux (hereafter Ritual Interiors)
Company : SOMA
SIREN : 319 348 603
Address: 45 Rue des Vignes
33800 Bordeaux – France
Users of www.ritual-interiors.com must carefully read the General Terms and Conditions of Contract.
The General Terms and Conditions of Contract are applicable to all orders and are valid from 1st of January 2017. Ritual Interiors reserves the right to modify, at any given moment and with no need for prior notice, the presentation, configuration and contents of the web site as well as the present conditions and other specific ones, if any, for certain areas, services or uses.
For any questions or doubts related to the terms and conditions of this web site, please contact Ritual Interiors.
GENERAL TERMS AND CONDITIONS OF CONTRACT
This document regulates the terms, conditions and norms of use of the web site ritual-interiors.com as well as the responsibilities derived from the use of its contents, such as texts, graphs, drawings, designs, codes, software, photographs, music, videos, sound, databases, images, expressions and information, as well as any other development protected by laws and international treaties regarding intellectual and industrial property.
Access to and web navigation of this web site implies the acceptance of the legal policies and the terms and conditions of use contained within.
Ritual Interiors may establish specific conditions for their application for the use and/or the contract of specific services, with the present general conditions applicable by extension.
1 – Purpose
Ritual Interiors is an online store of selected art, textile, jewelry and decoration accessories. They are, in most cases, unique goods manufactured in small artisan workshops and by craftsmen throughout the world.
Access to www.ritual-interiors.com is freely available and free of charge. At any time, the User must make legal use of the services of this web site, according to the present General Terms and Conditions of Contract, the applicable legal regulations and generally accepted Internet practices.
Parents, guardians or legal representatives will be solely responsible for all acts performed by children in their care.
2 – User policy
2.1 Users must be older than 18 years old. Minors must have permission from their parents or guardians in order to provide personal details on this web site.
2.2 It is strictly prohibited to incorporate data of third parties, even with their consent.
2.3 Ritual Interiors reserves the right to not accept or remove false or incomplete registries.
3 – Purchase and price
3.1 The acceptance of the present conditions implies the compliance with the product, its characteristics and price.
3.2 Ritual Interiors makes every effort to provide truthful information on the web site without typographical errors. In the case of an error of this type, it will be corrected immediately. In the case that there is an error regarding any of the prices shown and a client has made a purchase decision based on that error, Ritual Interiors will notify the client of this error, and the client will have the right to cancel their purchase without incurring any cost.
3.3 All taxes, fees and customs duties are the responsibilities of the buyer, according to the destination country of the item.
3.4 The price includes the value added tax (VAT) according to the French regulations. However, this amount does not include product shipping fees, which should be paid additionally. Ritual Interiors reserves the right to modify the commercial offering presented on the web site (products, prices, special offers and other commercial and service terms) at any time.
3.5 Delivery costs will be added to the price, depending on the weight of the order and on the country of delivery, and will be shown during the purchase process.
4 – Payment methods
4.1 Credit cards and Paypal: orders can be paid with valid credit cards (Visa, MasterCard etc.) via PayPal without the need of a PayPal account. The user states that he/she is the cardholder of the card used to make the purchase.
Orders can be paid with a PayPal account as well.
For more information about payment with PayPal, please visit Paypal.com.
4.2 Direct Bank Transfer: orders can be paid with direct bank transfer. Bank information will be sent by email to the user with confirmation of his order.
The order will be shipped after the funds have cleared in Ritual Interiors’ account.
5 – Product shipment and returns
5.1 Orders will be sent to the address specified by the buyer. The country where the transaction is completed and where the order is shipped to must coincide. If your wish for your order to be shipped elsewhere, please contact Ritual Interiors before placing the order.
Shipments to post office boxes will not be carried out.
5.2 In accordance with current legislation, buyers will have fourteen (14) days to return items from the date of delivery.
6 – Return procedure
In order to return an item, it must be returned in perfect condition. Once the item has been received and its condition checked, the return will be confirmed and the purchase price previously paid will be reimbursed through the same means of payment used to perform the purchase. Shipping costs will be refunded if the reason for returning the item is due to a faulty good having been sent, otherwise Ritual Interiors will not refund shipping costs for returned goods.
7 – Incidents
In the event of incidents related to returns, refunds, defective items, incorrect deliveries or any other issue, users must contact Ritual Interiors as soon as possible.
8 – Attribution of responsibilities
Ritual Interiors is exempt from any responsibility in the following cases:
8.1 Due to the artisanal nature of the items, they may not be exactly as they are shown on the web site. Users acknowledge and accept by virtue of their purchase that the features of each product (i.e. the finishes and styles) may be different and that Ritual Interiors is not responsible for these variations.
8.2 Ritual Interiors will exercise due diligence to make the selected item available to the carrier company. However, Ritual Interiors does not take responsibility for delays resulting from poor functioning of the transportation, especially in the event of strikes, traffic delays and other factors specific to the sector that may cause delays, losses or theft of the selected item.
8.3 Ritual Interiors does not take responsibility for the technical deficiencies, due to unforeseen circumstances or other kind, that hamper the normal functioning of the service via the internet.
8.4 Ritual Interiors does not accept any liability for any loss, damage or harm of any kind caused by the access and the use of the site due to the presence of viruses.
8.5 Ritual Interiors accepts no responsibility for damage, of any type, that may be caused to users by the use of browsers or versions other that those for which this web site has been designed.
8.6 Descriptions of the products offered by Ritual Interiors are for informational purposes only. Photographs, videos and graphic and iconographic representations of all types concerning the products offered, are for the sole purpose of illustration or guidance, in order to offer the most accurate information possible to users, but without being legally binding.
9 – Contents
9.1 Ritual Interiors reserves the right to make, at any time, whatever change or modification it may deem appropriate.
9.2 The enforcement of amendments to the conditions of use will be applicable from the moment of their publication on this web site.
9.3 Ritual Interiors makes every effort to avoid any error in the contents that may appear on this site.
9.4 All information published by Ritual Interiors in any advertising media, of its own or belonging to third parties, especially those such as banners, electronic communications by email or other types which contain any typographical errors, whether unintentionally or manipulation by third parties, are of no value. If in doubt, we recommend that users confirm data by directly communicating with Ritual Interiors.
10 – Reservation of rights
Ritual Interiors reserves the right:
10.1 To not admit those users whose personal details are false, incorrect or incomplete.
10.2 To cancel or reject any order from a client with whom there exists a conflict related to the payment of a previous order or that appears to pose any type of risk.
10.3 To modify the prices of its products. The purchase price will be the current price at the time the operation is completed.
10.4 To modify the existing General Terms and Conditions at any time.
10.5 To withdraw unilaterally and at any given time the links which appear on this web site.
11 – Intellectual property
11.1 All information contained on this web site, as well as its graphic design and codes used, is protected by copyright or other intellectual property rights. These rights belong exclusively to Ritual Interiors, therefore, any reproduction, distribution, transformation or public communication and any type of transfer of all or part of the contents of this web site and of any object that according to current legislation can be protected by intellectual property regulations, are expressly prohibited.
11.2 All contents of this web site and all contents available through the Service, including designs, texts, graphs, images, videos, information, applications, software, music, sound and other files as well as its selection and arrangements are the exclusive property of Ritual Interiors, with all rights reserved. Nothing contained in this web site may be modified, copied, distributed, framed, reproduced, downloaded, extracted, displayed, published, transmitted or sold in any way or by any means, in part or in full, without the prior written consent of Ritual Interiors.
11.3 All brands, logos and anagrams displayed on this site are the property of Ritual Interiors. It is expressly forbidden to use, without prior consent, any element of the web site that is subject to protection according to current legislation regarding intellectual property.
12 – Personal data protection
12.1 In accordance with the Organic Law 15/1999, of the 13th of December on Personal Data Protection, Ritual Interiors informs that personal data provided will be incorporated in a data file, of which the company is responsible, for the sole purpose of processing orders.
12.2 In compliance with the Law of Information Society Services and E-Commerce, the user gives their consent to Ritual Interiors to inform them via email and/or SMS or any other equivalent electronic means as well as post and telephone of its products and services, and information of third parties related to fashion that may be of interest to them. Ritual Interiors may send you notifications by email or SMS to inform you about the status of your order.
12.3 Ritual Interiors informs you that your data may be communicated to third-party companies such as transport agencies or other companies as necessary, with the sole purpose of shipping your order correctly.
12.4 You can be removed from the mailing list of commercial communications by contacting Ritual Interiors.
13 – Acceptance of the applicable terms and conditions
Using Ritual Interiors web site and services implies the full acceptance of these terms and conditions.
Conflicts arising during the application of the present conditions will be resolved according to French legislation.
In order to establish an independent, impartial, transparent, effective, fast and fair judicial proceeding for resolving the different kinds of disputes arising from the international online sale of goods and services among the EU countries, you can access the online dispute resolution platform.